Home Contact Us News Join Us Tell Us
About Us Health Rights Our Services Have Your Say Consumer Info Useful Links Publications Information for Health Service Provider

Public Hospital Charter Rights

2003 Western Australian Public Patients' Hospital Charter

As a public patient you have the right to:

  • Free public hospital services
  • Treatment in order of need
  • To be treated with respect and dignity
  • Access to services throughout the state
  • Explanation of treatment and consent before being treated
  • A second medical opinion
  • Advice on care when you leave hospital
  • Confidentiality and access to your medical records
  • Consent before being involved in training or research
  • A simple procedure for making complaints

As a patient, you have responsibility to:

  • provide accurate and complete information about your present medical conditions, medications and special needs
  • provide information about any special needs you may have that are an important part of your culture or religion
  • follow treatment instructions or let us know if you are unwilling or unable to do so
  • advise staff if you need to cancel your appointment
  • consider the comfort and needs of other patients
  • respect the role and dignity of hospital staff and their right to a safe and pleasant work environment
Site Developers