Patient Experience Week is a global event to celebrate the people who impact on the patient experience every day. It is held in the last week of April each year. This is our third year of running Patient Experience Week, and we are mixing things up a little. Instead of holding all the events in April, we will be holding events in April  and November. We want to ensure that Patient Experience is not just a day, but a movement!

A uniting theme is kindness. On Friday 27th April we will be hosting a Gathering of Kindness, followed by the announcement of our Consumer Excellence Awards.  Then on Tuesday 13th November 2018, World Kindness Day,  we will hold a special event on with a focus on achieving equity in the patient journey for people from new and emerging communities and those for whom English is not a first (or second, or third) language.

Gathering of Kindness

Friday April 27th, 9.30-1.30

In 2018 HCC and Child and Adolescent Health Service are celebrating Patient Experience Week with a mini-Gathering of Kindness. Dr Catherine Crock from the Hush Foundation, and co-founder of the Gathering of Kindness will be in Perth to convene a session for anyone passionate about the patient experience.


Health Consumers Council Excellence Awards

Afternoon Tea April 27th 2-4pm

Join us for an afternoon tea and celebration as we announce the HCC 2018 Consumer Excellence Awards finalists and winners. Generously supported by WA Health.

Nominations for awards are open until 31st March! NOMINATE HERE!


Tuesday 13th November 2018 – Achieving Equity in the Patient Journey – Save the Date

Our 2018 Patient Experience logo references fabric. Fabrics come in all kinds of textures and colours, thicknesses and patterns. Some are traditional, others are contemporary. Some are as delicate as gauze while others are hard wearing and durable. Weaving is an integral part of fabric and we see our society as being woven together through our engagement with each other. Each engagement provides an opportunity to weave our fabric more strongly and more beautifully and to create a society where the warp and the weft continue to hold each other together.