Health Consumers’ Council COVID-19 policies

Health Consumers’ Council is committed to keeping our people, stakeholders and communities safe. In the current environment, COVID-19 vaccination plays an essential role in protecting the health and wellbeing of our staff, their families, our stakeholders, and the wider community.

Health Consumers’ Council has established a mandatory vaccination policy for all staff, volunteers and students.

We recognise the heightened risk of serious illness the virus poses on Health Consumers’ Council  service users and staff. This policy and procedure is designed to ensure that all reasonable steps are taken to protect staff and community from the serious consequences that could arise with the spread of the COVID-19 virus, and to ensure compliance with the WA Government Health Worker Directions No 3.

As the state consumer health peak, we aim to uphold public health advice, set a best practice example and do what is considered in the best interests of consumers and community.

Visitors to Health Consumers’ Council offices must comply with public safety measures. All visitors to Health Consumers’ Council’s premises will be asked to show evidence of up-to-date COVID-19 vaccination, or an approved exemption as recognised by the Australian Immunisation Register (AIR). They will also be required to complete either the paper-based contact register or scan the WA Government QR code to record their attendance to the office. If anyone attending our offices is unable to provide evidence of full vaccination, or medical exemption, we will work with the person to determine how to proceed.

We continue to strive to make our service inclusive, accessible, and non-obstructive. Consumers who are unvaccinated will be encouraged to communicate via telephone, email and video conferencing. If a situation arises where a face-to-face meeting is indicated, it is at the discretion of the staff member and their line manager as to whether such a meeting will take place.

If you have any questions about visiting our offices, attending in-person meetings, or what our vaccination policy might mean for you, we encourage you to contact us on 9221 3422 or