Health Consumer Excellence Awards

The Health Consumer Excellence Awards were created in 1997 to honour the everyday heroes in health in WA, for their significant contributions towards improving the patient experience.

We recognise those who go above and beyond to improve outcomes for health consumers across the state – from consumer representatives in all stages of their journeys, through to compassionate clinicians and health organisations leading the way in improving health inequities.

This year we have several new categories to highlight the important role of consumer, carer, community, family and lived experience representatives, as well as the individuals and organisations championing diversity, equity, and person-centred healthcare.

2022 nominations are now open!

Due to the unfolding COVID-19 situation in WA, we have made the decision to postpone the awards until December 2022. This gives us the best chance to celebrate them in a meaningful way. However, nominations will stay open right through until 9 October. We would love to see nominations submitted throughout the year – if you have someone in mind there’s no need to wait!

You will find the links to nominate under each of the categories below. A downloadable PDF for each category is available, should you wish to view the questions and plan your responses. You will be able to add letters of support or other documents to your nominations.

Need help with your nomination?

We’ll be holding an information session on 6 September 2022 to answer any questions about the awards and the nominations process. You can register for this online session at https://www.eventbrite.com.au/e/hcc-excellence-awards-information-session-tickets-216108956707

In the meantime, you can email info@hconc.org.au or call 9221 3422 with any questions or for assistance in submitting a nomination. Our Aboriginal Engagement Coordinator and Cultural Diversity Engagement Coordinator will be available to discuss nominations for the Aboriginal and Torres Strait Islander Award and the Diversity Award.

 

Nominations will close on Sunday 9th October 2022 at 6pm.  

Winners will be announced at an awards ceremony in December 2022 (date TBC), and all nominees as well as those who nominated them are invited to attend.

 

 

2022 Award Categories

Health consumer award – consumer leader

This award celebrates the longstanding and extraordinary contributions of a consumer who has collaborated with health services to help inform the way care is delivered to better meet the needs of consumers.

This category is for consumer, carer, community, family or lived experience representatives demonstrating excellence in speaking up for the importance of a kind, person-centred health care system. The award recognises consumer representatives who have made an ongoing commitment to positive partnership with our health system to improve the experience of people who use health services. Their dedication, guidance and encouragement is an inspiration to those new to consumer presentation, and they demonstrate tenacity, creativity, innovation, and leadership through their impact on WA health services.

Click here to nominate.

You can download a PDF of the nomination form to plan your responses.

Health consumer award – emerging consumer

This award is for those making great strides forward as they begin their journey as a health consumer representative, bringing curiosity and a fresh perspective as they work to improve outcomes for health consumers across WA.

This category is for consumer, carer, community, family or lived experience representatives demonstrating excellence in speaking up for the importance of a kind, person-centred health care system.  The award recognises consumer representatives who have been actively involved in improving the patient experience by informing, providing feedback and collaborating with health services, for two years or less.

Click here to nominate.

You can download a PDF of the nomination form to plan your responses.

Health consumer award – young achiever

This award honours and recognises the achievement of young Western Australians under 25 years of age, who demonstrate a commitment to improving health care by speaking up for the importance of a kind, person-centred health care system.

The Award recognises health consumer representatives who provide feedback, inform, collaborate and partner with health services to ensure the care delivered better meets consumer needs and preferences, improving the patient experience.

Click here to nominate.

You can download a PDF of the nomination form to plan your responses.

Aboriginal/Torres Strait Islander health award – Program or Organisation

This award is to acknowledge excellence in the provision of health services to Aboriginal and Torres Strait Islander health consumers.

It is for organisations and programs which have shown real commitment to creating change for Aboriginal and Torres Strait Islander people, making significant contributions to solving health problems, advancing community awareness, providing culturally safe care, and promoting health equity.

Click here to nominate.

You can download a PDF of the nomination form to plan your responses.

Aboriginal/Torres Strait Islander health award – individual

This award is for Aboriginal and Torres Strait Islander people working or volunteering in health services (as a health professional, carer, consumer or volunteer) who have shown outstanding commitment to improving health equity for Aboriginal and Torres Strait Islander peoples.

Click here to nominate.

You can download a PDF of the nomination form to plan your responses.

Compassionate care award

This award is to acknowledge compassionate people working or volunteering in a health service providing support and/or direct patient care. Through their kindness, empathy and compassion they improve the patient experience, providing outstanding care and inspiring others to achieve excellence in person-centred support.

This award is for individuals working or volunteering in health services in any capacity, from GP, specialist and allied health, to patient services, administration and support. This award is also for teams of compassionate health care providers, who demonstrate effective multi-disciplinary care.

Click here to nominate.

You can download a PDF of the nomination form to plan your responses.

Diversity award – organisation or program

This award honours a healthcare organisation or program demonstrating commitment to improving diversity and inclusion. The organisation shows excellence in leadership to foster inclusive and equitable service, innovative approaches to improving programs, or active involvement in initiatives that benefit diverse communities.

This organisation operates with the highest integrity and ethical behaviour to actively improve the patient experience. This award is open to organisations and programs that are having a positive impact on people who experience health inequities, including culturally and linguistically diverse communities, LGBTQIA+ people, and people with disability.

Click here to nominate.

You can download a PDF of the nomination form to plan your responses.

Diversity award – individual

This award is for people working or volunteering in health services (as a health professional, carer, consumer or volunteer) who have shown outstanding commitment to improving diversity and inclusion.

This award is open to people who are having a positive impact on people who experience health inequities, including culturally and linguistically diverse communities, LGBTQIA+ people, and people with disability.

Click here to nominate.

You can download a PDF of the nomination form to plan your responses.

 

 

Click here to read about 2021 Winners

Click here to read about 2019 Winners

Click here to read about 2018 Winners

Click here to read about 2017 Winners

Click here to read about 2016 Winners