Patient Centred Care and Cultural Competency

In 2001 the Institute of Medicine (IOM) (America) released a report titled Crossing the Quality Chasm which “defined patient safety as one of the essential components of high-quality health care.” Patient Safety and Patient Centred Care go hand in hand but how effective is the information and care we provide if it is not understood fully by those receiving it?

This newly developed workshop is a professional development opportunity for health care providers at all levels including management and front-line staff. Consumer representatives and Community Advisory Council members interested in developing their skills and understanding are also welcome. NB: Nursing staff, this workshop counts towards your active learning hours.

About the facilitator:

Louise Ford has worked extensively with people from new and emerging communities in a range of capacities. She holds a BA (Double Major) in Aboriginal and Intercultural Studies, a Graduate Diploma of Education (Secondary), Cert 1V Workplace Trainer and Assessor and a TESOL (Teaching English to Speakers of Other Languages) qualification. Louise was invited to present at the African Woman Summit at the UN Headquarters, New York in 2014.

When: Wednesday 14th March, 2018 10.00am to 1.00pm

Where: Health Consumers’ Council – Unit 7, Wellington Fair, 40 Lord Street, East Perth

Cost: $100.00 – HCC members – $50

Parking: Paid parking only is available in Royal Street Car Park or Moore Street

Public Transport: A CAT bus runs along Wellington St and McIver Station is a 5 minute walk away

Light refreshments will be provided

To register, click here