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GPO Box C134, Perth WA 6839 Country Callers 1800 620 780 Phone 9221 3422
  • Home
  • About Us
  • Contact Us
  • Who We Are
    • Vision, Purpose and Values
    • Strategic Direction
    • Management Committee
    • Staff
    • Annual Reports
    • Black Lives Matter Solidarity Statement
    • Media releases
  • Individual Advocacy
    • 1. Your Healthcare Rights
    • 2. Care Opinion
    • 3. How to make a complaint directly to a hospital
    • 4. How to make a complaint to a GP or clinic
    • 5. How to access your medical records
    • 6. Advocacy Information & Resources
    • 7. Open Disclosure
    • 8. Feedback for our Advocacy Service
    • 9. Information on your legal options
    • Consumer Rights around COVID-19 in Western Australia
    • Frequent issues and questions
  • Engagement
    • Engagement Program
      • Workshops
      • EOI – Community Representative Positions
      • Community Consultation
    • Aboriginal Engagement
      • Aboriginal Patient Advocacy Training
    • Cultural Diversity
      • For Community
      • For Providers
    • Consulting and Advice
    • Health Engagement Network
    • Patient Experience Movement
    • Health Consumer Excellence Award
  • Workshops and Events
  • Systemic Issues
    • COVID-19 Resources
    • Alcohol and Other Drug
    • Cancer Care
    • Dental Health
    • Digital Health
    • Giving Feedback
    • GPs and Primary Care
    • Healthy Weight
    • Medical Devices
    • Mesh Implants
    • Organ and Tissue Donation
    • Palliative Care
    • Patient Transport
    • People with Disabilities
    • Pregnancy and Maternity Care
    • Safety and Quality Review Report Recommendations
    • Sexual Health and Blood Borne Viruses
    • Sustainable Health Review – Consumer View
  • Resources
    • My Baby WA Pregnancy App
    • Information about the WA Health System
    • Recordings
    • Patient First
    • Procedure Specific Information Sheets
    • My Health Record
    • Self-managing Your Chronic Condition
    • Health Matters Magazine
    • Blog
    • Brochures
    • eNews
    • Engagement in the Alcohol and Other Drugs Sector
    • Care Opinion FAQs
  • Get Involved
    • Healthcare in WA
    • Getting involved in health care
    • Consultations
    • Community Representative Positions
    • Culturally and Linguistically Diverse
    • Health Engagement Network
    • Join Us
    • Volunteer with us
    • Compliments and Complaints Form
  • Menu

About us

  • Black Lives Matter Solidarity Statement
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  • Management Committee
  • Media releases
  • Strategic Direction
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  • Volunteer with us
  • Who We Are

Strategic Direction

Health Consumers’ Council Strategy 2021-2023

In these complex and rapidly changing times, HCC has developed a Strategy for just two years, from 2021-2023.  Click here to read and download the document.

Related Links

  • Who we are
  • Our Purpose, Vision and Values
  • Health Consumers Council Board Members
  • Health Consumers Council Team

Get In Touch

Got a quick question? Send us an email using the form below.
Alternatively, you can contact us weekdays between 9.00am and 4.30pm on (08) 9221 3422.

Please click here to send us a message

Office Location
Unit 6 Wellington Fair
40 Lord Street
EAST PERTH Western Australia 6004

Privacy & Policies

Postal Address
GPO. Box C134,
PERTH Western Australia 6839

Phone (08) 9221 3422
Freephone 1800 620 780
Fax (08) 9221 5435

ABN 87 841 350 116

Opening Hours
Monday to Friday 9:00am to 4:30pm
Closed public holidays

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© 2022 Health Consumers' Council (WA).

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COVID-19 Update

Health Consumers’ Council is committed to keeping our people, stakeholders and communities safe.

We will be regularly updating our website to provide links to the latest information on COVID-19 in WA, COVID-19 vaccinations and consumer information.

Please visit:

https://www.hconc.org.au/issues/covid-19/