Individual Advocacy Information & Resources

This page provides key resources and links to websites to help you navigate your way around the health system.

Charter of Healthcare Rights  

The Charter of Healthcare Rights explains your legal rights when accessing health services. 

Mental Health Rights

A guide to your mental health rights as an involuntary health patient and your rights as a patient of a psychiatrist.  

Mental Health Act Consumer Handbook

This Consumer Handbook to the Mental Health Act 2014 has been prepared to help people experiencing mental illness navigate the mental health system and uphold their rights. 

Information about giving your consent to a treatment or procedure.  

You can also listen to a podcast episode about informed consent

Guardianship and Administration  

Download our WA Guardianship and Administration info sheet

You can also watch videos produced by the Mental Health Law Centre

Goals of Patient Care

Goals of Patient Care is a clinical care planning process used during an admission to hospital or other care facility.

It helps to determine which treatments would be useful for you, if there was deterioration in your condition.

You can watch a video on Goals of Patient Care for consumers or visit this website for more information.

Questions to ask your doctor 

You can use this Question Builder to prepare for a medical appointment by creating a list of questions for your doctor.

There are 5 Questions to ask your doctor before you have any test or procedure

The 5 Questions to ask your doctor are available in 12 languages.

Procedure Information Sheets 

Written information about treatments and procedures  

Understand your pathology tests 

Information about pathology to help you manage your health.

Going to Hospital 

Top tips for safe health care

Patient First program for before, during and after your hospital stay

Going to Hospital information in Easy English

Stay safe with mental health medications

Manage My Care

Manage My Care gives you access to outpatient appointment and referral information. 

You can:

  • Easily see your outpatient appointments and referrals 24/7
  • Update contact details for patients over 16 years old (e.g. address and phone numbers)
  • Request to reschedule, confirm or cancel upcoming outpatient appointments for select specialties
  • Access information about your appointment and hospital visit.

The app is available on Apple and Android.

Private Health  

Learn about Private Health Care in Australia