Staff

Rebecca Smith – Interim Executive Director

Rebecca joined our HCC team January 2023 as Interim Executive Director while a permanent replacement is being recruited. Rebecca is a familiar face, with four years’ experience on our Management Committee (recently resigned), and a strong background in executive-level roles in the community and health sector. We are excited to have her on board for this short-term appointment.

Clare Mullen – Deputy Director

Clare joined HCC in September 2018. Her background is in change management and communications in the health and social care sector in the UK and Australia. At the WA Department of Health she worked with Health Networks, Activity Based Funding and Management and in the safety and quality team. At the WA Primary Health Alliance she was the Operations Manager for Perth North Primary Health Network. In the UK, she worked on a national frontline leadership program in the National Health Service which brought frontline staff and consumers together to work on improving health services in their local area.

She is passionate about creating opportunities for people who use the health system and people who work in the health system to work together to improve health outcomes. She is trained in change management, project management, facilitation and Gestalt therapy.

Clare leads HCC’s involvement in The WELL Collaborative – a forum which brings together consumers and people with lived experience, with clinicians, academics and policy makers to change and improve how we talk about and manage healthcare for people with overweight and obesity.

Outside of HCC, she Chairs the national Weight Issues Network, a consumer-led advocacy group for people impacted by weight issues, is an Advisor to the national Obesity Collective, is a member of the Reimagining Government Network, is a member of the Baysie Rollers Town Team and is on the Board of the LJM Memorial Hospice. In her spare time, she loves listening to podcasts, watching British crime dramas and doodling with thread.

Aimee Riddell – Corporate Services Lead

Aimee has worked in the not-for-profit health sector since 2006 in a variety of customer service, corporate support, and management roles, and joined the HCC team January 2023. She brings a for-purpose focus to her work and strives to make a positive impact in the community by supporting organisations to deliver on their vision and purpose.

Her interests focus on increasing equity in the health system, reducing barriers to accessing health care and support, and advocating for ongoing psychosocial support to those impacted by cancer (treating the whole person not just the disease).

When Aimee isn’t at work you will find her cooking up a feast, creating the perfect cheese board, or bingecasting Brené Brown podcasts.

Jenni Dlugi – (outgoing) Corporate Services Coordinator

Jenni has worked in not for profit organisations since 2007, having worked at Legal Aid as a paralegal and Anglicare in an administrative capacity, and social advocacy work with a housing support focus. She has a medico-legal background having worked in medical negligence for 6 years and enjoys utilising her experience in the medico-legal and not for profit sector to help consumers overcome the many obstacles that can occur when navigating our health care system.

Tania Harris – Aboriginal Engagement Coordinator

Tania is an Aboriginal woman originally from Queensland. Prior to coming to the Health Consumers’ Council, Tania worked on various Aboriginal programs from ear health to parenting support. She has a special interest in the areas of disability and young people and how their engagement and empowerment in the health system can be supported and encouraged from an early age.

Nadeen Laljee-Curran – Cultural Diversity Engagement Coordinator

Nadeen initially came to HCC in 2017 as a Master of Public Health student volunteer and she returned as a staff member in 2019.  Nadeen holds and Bsc(hons, first class) in Chemistry from Cardiff University and a Master of Public Health from UWA.  Nadeen had a corporate career before she decided to pursue her passion for health and what she considered to be a more meaningful career.

Nadeen’s own lived experience with a rare, systemic disease and navigating the health system in that context has made her passionate about patient centred healthcare, health literacy and patients understanding and managing (where possible) their own healthcare.

Nadeen is of Indian heritage but grew up in the UK born to parents who had come there from East Africa.  As such she is aware of some of the issues faced by migrants and refugees and she enjoys to helping people newly arrived from overseas to understand their health rights and fully benefit from health services. She is excited by Australia’s growing multiculturalism and is enthusiastic about communities making Australia home, integrating whilst maintaining cultural identity.

Nadeen has a young daughter and enjoys spending time with her family, enjoying the Aussie outdoor lifestyle and traveling overseas when possible.

Kieran Bindahneem – Engagement Officer

Kieran joined our team in late 2022 in a full-time Engagement Officer role, but he’s been a part of the HCC team far longer having helped deliver our Empowering Health Consumers with Disabilities project in 2019, and our Electronic Medical Record Consumer Charter project in 2021. Kieran has a background in Facilitation and Marketing. He has worked as a facilitator within the social services sector in WA and has been involved in the development of many statewide policies and not-for-profit strategic plans. Kieran enjoys travelling, board games and is a bit of a ‘green thumb’ in the garden.

Lydia Gallant – Marketing and Communication

Lydia joined the team mid-2022 in a marketing and communication role for health consumer engagement and systemic communications with health staff and policy makers in WA Health system. She has a strong background working in-house and in consultancies in the areas of communication management, digital and social media, public relations, brand journalism, and marketing – and educating at tertiary institutions in these same disciplines (Curtin, Murdoch and Notre Dame universities as well as overseas at BCIT, Vancouver, Canada). Her passion for education and learning plus knowledge sharing is matched by that for inclusion, accessibility, universal design and equity for all. She has special interest focus on people living with a disability, mental health, palliative- and aged-care resulting from lived experiences.

Lydia is driven to use communication to rally against injustices and letting people know what is happening and how it impacts our community.

The qualifications that back her up in professional roles include: Bachelor of Commerce (Public Relations and marketing), Bachelor of Arts (Political Science / Asian Studies) – both from Curtin University, Post Graduate Diploma in eMarketing – Charles Sturt University, Post Graduate Certificate in Creative Writing (just for fun) – Swinburne University, and a Masters of Arts/Journalism – Charles Sturt University.

In her downtime she enjoys both sea- and tree- changes, getting off the grid, outdoor exercise, writing and reading and having fun with her dogs, friends and family (travel is a must, and a much-loved pleasure).

Donelle – Administration and Engagement Officer

Donelle joined as part of the administration and engagement team in July 2022. She has an extensive background in Administration roles.

Systemic Policy Advocacy Officer (position vacant)

Samantha – Senior Advocate

Sam first came to HCC in February 2019 as a social work student on placement within the advocacy team, and was later offered a permanent position within the team. In late-2021 Sam started as the Acting Senior Advocate, and formally moved into the role in 2022. Previous to Sam’s experience at HCC, she spent nine years working in the disability field as an education assistant and a community support worker. Through Sam’s experience, she recognises the importance of having the consumer at the heart of the situation, and brings with her a strong sense for social justice

Chrissy – Advocate

Chrissy is a naturopath and ran a successful natural therapies clinic called Head for Health Natural Therapies for 7 years. This involved working with people to develop healthy lifestyle changes to increase their wellbeing. She did her general nursing training and worked with intellectually disadvantaged people as a social trainer. From 2005-2011 Chrissy was advocating for and educating people with hepatitis C and/or drug problems. She is passionate about people being the master and driver of their own health. How we utilise the healthcare system will make our health journey simple or difficult. At the end of the day, it always come down to the individual and not the healthcare professional as to the quality of your health and life.

Chrissy tries to keep healthy, by eating simple unprocessed foods and keeping active. She often rides her bike to work. It helps her build stamina to keep up with her young granddaughters, whom she loves to spend time with.

Kerrie – Advocate

Kerrie joined HCC in August 2017 as an advocate. After working for 9 years for the medical health industry as a laboratory technician, she gained knowledge of the physical ailments that affect patients in the hospital system. Driven by a passion for helping others, a career change saw her achieve a degree in social science, specialising in counselling. Kerrie is dedicated to support people with their health and well-being and has a strong desire to help vulnerable people in the community.

As a member of the advocacy team, Kerrie can use her knowledge of both the medical health industry, and her mental health profession to assist consumers to navigate the healthcare system. Kerrie is passionate about self-care for herself and others. She believes that keeping a healthy balance of eating well, exercise, enjoying the great outdoors and spending quality time with her family and friends is the foundation of her own well-being.

Rachel – Advocate

Rachel first came to HCC in 2021 as Information and Advocacy Officer. Rachel’s qualifications include a Bachelor of Social Work and Bachelor of Science – Health Promotion. Rachel has experience working in community development, community sector welfare, disability supports and mental health. Rachel is passionate about social justice and the rights of older adults in the community regarding health care rights and mental health supports and services. Rachel understands that the lived experience of health consumers are important to assist in best practice and would like to utilise her knowledge to support consumers to overcome obstacles faced within the health care system and engage with services to provide greater support networks for consumers.

Helen – Information and Advocacy Officer

Helen is a new addition to the HCC team starting in January 2023. Helen has a Bachelor of Science with Honours in Psychology. Helen has worked in the community sector for many years in Perth, in the North West WA – East Pilbara, and in Queensland. This includes a number of years in Mental Health Advocacy. Helen believes that “knowledge is power” and assisting people to gain relevant knowledge, skills and support will provide greater equity and improve consumers experiences in the health care system.

+++

Rachel Seeley – Marketing & Communications Coordinator (currently on leave)

Rachel’s background is in both corporate and creative writing, and she has more than 10 years’ experience in media – ranging from journalism and copywriting, to marketing, editing and social media management. Rachel’s qualifications include a Bachelor of Arts in English and Creative Arts (First Class Honours), and a Certificate IV Business – Social Media Mastery. She is always looking for ways to further develop her skills, and has completed several copywriting and creative writing courses in recent years. Rachel is excited to have the opportunity to promote person-centred healthcare and believes that sharing stories is one of the most powerful ways to encourage change.