How To Make A Complaint

How to make a complaint to a hospital 

You can either phone or write to the individual hospital or health service.  

You may also find these resources useful: 

  1. Click here to download a Sample Complaint letter
  2. Click here to download a step by step guide to writing a complaint

Once you have written your complaint letter, you can send it directly to the health service. You can find the address to send the letter to below. If you need assistance with your complaint letter, you can contact a Health Consumers’ Council Advocate.   

 

Armadale Hospital 

 

Bentley Hospital 

 

Fiona Stanley Hospital 

 

Fremantle Hospital 

 

Joondalup Health Campus 

 

King Edward Memorial Hospital 

 

Osborne Park Hospital 

 

Perth Children’s Hospital 

 

Rockingham Peel Group  

 

Royal Perth Hospital 

 

Sir Charles Gardiner Hospital 

 

St John Of God (ALL HOSPITALS)  or https://www.sjog.org.au/about-us/contact-us

 

WA Country Health Services (WACHS)

 

To learn more about complaints in the public system, you can download the Complaints Management Policy here.

 

If you would like help to make a complaint you can contact us on info@hconc.org.au or  08 9221 3422