How To Make A Complaint

How to make a complaint to a hospital 

You can either phone or write to the individual hospital or health service.  

You may also find these resources useful: 

  1. Click here to download a Sample Complaint letter
  2. Click here to download a step by step guide to writing a complaint

Once you have written your complaint letter, you can send it directly to the health service. You can find the address to send the letter to below. If you need assistance with your complaint letter, you can contact a Health Consumers’ Council Advocate.   


Armadale Hospital 


Bentley Hospital 


Fiona Stanley Hospital 


Fremantle Hospital 


Joondalup Health Campus 


King Edward Memorial Hospital 


Osborne Park Hospital 


Perth Children’s Hospital 


Rockingham Peel Group  


Royal Perth Hospital 


Sir Charles Gardiner Hospital 


St John Of God (ALL HOSPITALS)  or


WA Country Health Services (WACHS)


To learn more about complaints in the public system, you can download the Complaints Management Policy here.


If you would like help to make a complaint you can contact us on or  08 9221 3422