How to make a complaint to a hospital
You can either phone or write to the individual hospital or health service.
You may also find these resources useful:
- Click here to download a Sample Complaint letter
- Click here to download a step by step guide to writing a complaint
Once you have written your complaint letter, you can send it directly to the health service. You can find the address to send the letter to below. If you need assistance with your complaint letter, you can contact a Health Consumers’ Council Advocate.
To learn more about complaints in the public system, you can download the Complaints Management Policy here.
If you would like help to make a complaint you can contact us on email@example.com or 08 9221 3422