Training, workshops & events

HCCWA Diversity Dialogues

Thursday, 4 June 2026, 10:00am – 11:30am AWST

FREE | Attend in-person or online

Diversity Dialogues is a forum designed to bring together people from diverse cultural backgrounds and health care workers to discuss relevant health topics. It encourages participants to learn from one another, build networks, and enhance cultural sensitivity in health care. The forum also supports greater knowledge and understanding between communities and health service providers.

Running since 2013, Diversity Dialogues has explored a wide range of health-related topics over the years.

Reserve your spot now:

2026 Focus: improving access to care for older people from migrant and refugee backgrounds

This year’s Diversity Dialogue will focus on improving access to care for older people from migrant and refugee backgrounds.

Enhancing access to health and aged care for older migrants and refugees in Western Australia (WA) involves addressing key challenges such as language barriers, cultural appropriateness, and the complexity of navigating support systems, including accessing specialised services.

The forum features a panel of people from culturally diverse communities, with an audience primarily made up of health care staff. It is facilitated by Louise Ford, HCC’s Cultural Diversity Engagement Lead.

To support broader participation, forums may also be made available online for people outside the metro area or those unable to attend in person.

Diversity Dialogues Panelists

Nunu Chen: Coordinator at Chung Wah Community & Aged Care

Wahida Aziz: Generalist Caseworker at Edmund Rice Centre WA

Fiorda Kule: Multicultural Manager – Care Finder at Umbrella Multicultural Community Care

Florence Singoyi: Mental Health Nurse – North Metropolitan Health Service

About HCCWA training and workshops

We offer a range of different workshops to support you in your journey to becoming an effective, connected consumer representative. We also support health care staff through our workshops to develop skills, awareness and strategies for partnering with health consumers. Some of our workshops are eligible for CPD points towards active learning hours for nursing staff.

Most of our workshops can also be delivered on a bespoke fee for service basis – contact us at engagement@hconc.org.au to discuss your interest.

  • Acknowledging Country Workshop – developed to support people to think about, design and confidently deliver a meaningful Acknowledgment.
    • Online via Zoom, join us from anywhere in the country

  • Health consumer, carer & community networking – a networking opportunity and a chance to update on what we are seeing in the health system for all consumers, carers and community members working with the health system as representatives, advisors and similar. We run these events as hybrid – you can choose whether to attend in person, or join online. Contact us at engagement@hconc.org.au to register your interest

  • Introduction to Consumer Representation Training – Consumer Representatives play an integral role in the Australian health care system. They provide vital information and ideas from a service user’s perspective, to health services and government committees. This introductory course will help you get started on your Consumer Representative journey.

Find out more about these events:

Consumer, Carer, Family and Community Representative Networking

Find out more about this network here.

Click here to sign up to our mailing list to be kept informed.

Consumer Representative Training

Introduction to Consumer Representation

These sessions are run approximately every 6 months.

If you have any questions about these sessions please email info@hconc.org.au

Consumer  Leadership Academy (previously Advanced Consumer Representation Training)

If you have any questions about the Consumer Leadership Academy, please email info@hconc.org.au

Cultural diversity

Diversity Dialogues

The Diversity Dialogues seminar series has been developed by HCC for consumers and health service providers to explore ways to develop hospital services and patient care strategies that respond to cultural diversity.  Diversity Dialogues comprise a panel discussion where the panelists are from a range of cultural backgrounds, who share their knowledge and experiences around culturally aware practice, building culturally inclusive services and discussing the importance of cultural awareness in best practice.  Please email info@hconc.org.au to be added to our mailing list for future events.

Training for health service staff

Supporting Cultural Diversity in Healthcare 

Western Australia enjoys one of the most culturally diverse populations in Australia. To assist healthcare workers and providers to deliver services that are equitable, Health Consumers’ Council has developed this workshop to enable health workers to provide culturally inclusive services that support patient-centered care.  The workshop will provide participants with the opportunity to deliver a culturally competent service.  Workshop duration – 3 hours.

Workshops on partnering and engagement with consumers – for health service staff

If you would like us to present to a group of staff in your health services, please contact info@hconc.org.au 

There may be a fee for this.

Watch the recordings

Introduction to using Zoom and online meetings

In light of social distancing measures , and the need for people to take part in online meetings, we ran a couple of workshops in 2020 to introduce consumer representatives to some of the features of online meetings, and the Zoom platform in particular.

You can access the recordings of those sessions here, as well as the slides that were used.