Why consumer representatives matter more than ever in WA healthcare
Over three decades of consumer voices: the training that keeps people ready Since 1994, Health Consumers’ Council WA has stood alongside people who use health services across WA. Throughout that time, one thread has run consistently through our work: helping people understand that their experience m
Body worn cameras in WA health facilities
Balancing safety, dignity and trust WA Health has introduced a statewide mandatory policy for body worn camera use in public health facilities. The policy is about staff and visitor safety, but it also raises important questions about trust, dignity, communication, privacy and accountability. WA Hea
Why positive feedback matters in healthcare in Western Australia
Positive feedback in healthcare can improve staff wellbeing, strengthen compassionate care, and help health services understand what consumers value most across Western Australia. Healthcare consumers often speak up when something goes wrong. Complaints, concerns and advocacy are essential for impro
Initial reaction to the WA State Budget
Posted on May 8, 2026
This week the WA State Budget was handed down, with the government identifying jobs, health, and housing as key prioriti
Needle-free flu vaccine now available for WA kids
Posted on May 7, 2026
Written by Tania HarrisEngagement Manager | Aboriginal Engagement Lead | Disability Engagement Lead This year, Western A
Health Consumers’ Council WA Systemic Advocacy Report
Posted on April 20, 2026
Systemic Update January to March 2026 Health Consumers’ Council WA’s latest Systemic Advocacy Report highlights how cons
What the 2025 Consumer Sentiment Survey means for people in WA: we trust the system, but too many are locked out by cost
Posted on April 2, 2026
New national data confirms a system under pressure, where cost is now the biggest barrier to care. 81.6% satisfied with
Consumer voices driving health – informing the preventative health agenda
Posted on February 25, 2026
WA is the first state to have a Minister for Preventative Health, the Hon Sabine Winton. Late last year, Health Consumer
From the Desk of HCCWA Executive Director
Posted on February 6, 2026
While January is sometimes thought of as a time for rest and leisure, that has not been the case here at HCCWA HQ. High
Systemic Advocacy Report
Posted on January 27, 2026
Western Australia Health Systemic Advocacy October to December 2025 We acknowledge Aboriginal and Torres Strait Islander
Health Consumers’ Council WA calls for urgent action to address GP access and affordability in WA
Posted on January 12, 2026
MEDIA RELEASE12 January 2026 Health Consumers’ Council WA calls for urgent action to address GP access and affordability
Regional WA faces growing GP access challenges despite national bulk billing gains
Posted on January 12, 2026
MEDIA RELEASE12 January 2026 Regional WA faces growing GP access challenges despite national bulk billing gains The Clea
Working together to keep Western Australians healthy
Posted on January 7, 2026
From the desk of HCCWA Executive Director, Clare Mullen HCCWA x Healthway Today I caught up with Carina Tan-Van Baren, E
2025 Annual General Meeting Wrap-up
Posted on December 19, 2025
Our AGM was a great way to close out the year. The room had strong energy, thoughtful discussion, and a clear sense of s
When healthcare gets hard, we stand with you
Posted on December 3, 2025
Your Christmas donation helps West Australians get the support they need when things go wrong or get too hard to manage
16 Days in WA – Working to stop violence against Women
Posted on November 27, 2025
We are currently in the middle of 16 Days in WA 16 Days in WA – an event that runs from between the International Day f
Talking with, and listening to, the Diabetes Community in WA at the Perth Diabetes Expo
Posted on November 18, 2025
TLDR
Our team met with people living with diabetes at the Perth Diabetes and Health Expo. We heard concerns about stigma
Not “Just a GP” – The Specialists in Everyday Care
Posted on November 12, 2025
We really enjoyed reading this article this week Not “Just a GP”: The Paradox of the Specialist Generalist and thought o
HCCWA welcomes hospital investment, continues call for action to keep WA healthier for longer
Posted on November 7, 2025
Health Consumers’ Council WA (HCCWA) welcomes today’s announcement by the WA Government of increased investment in hospi
Meet your HCCWA team: Jen Rawson
Posted on October 29, 2025
Our team works hard for the people of WA, we’re passionate about making a difference in the lives of West Aussies and wo
Consumer Voices Drive Change: A Win Against Predatory Dental Practices in WA
Posted on October 26, 2025
Joint AHPRA and ATO Statement Targets Predatory Dental Payment Practices We’ve seen time and again that consumers speaki
Dental issues, quality and cost – update on advocacy Oct 2025
Posted on October 1, 2025
This year many of us have been shocked by news reports of consumers having paid up front for extensive and costly dental
We reiterate our unflinching support for everyone in our community
Posted on September 4, 2025
It can be hard to find the right words to acknowledge the events of last weekend. The images of some people in our commu
Meet your HCCWA team: Aimee Riddell
Posted on August 18, 2025
Our team works hard for the people of WA, we’re passionate about making a difference in the lives of West Aussies and wo
The Productivity Commission has released an Interim Report into delivering health care more efficiently
Posted on August 18, 2025
Productivity Commission report on delivering quality care The Productivity Commission has released an Interim Report int
Housing as a health issue: Homelessness Week
Posted on August 4, 2025
As we head into Homelessness Week, we are all acutely aware of the housing crisis in Western Australia. Recent research
What will the new bulk billing incentives mean for consumers?
Posted on July 29, 2025
What will the new bulk billing incentives mean for consumers? Cleanbill have released a report that forecasts what they
Listening and learning in the East Kimberley
Posted on July 28, 2025
At Health Consumers’ Council WA, we’re committed to representing the voices of health consumers across our vast state.
Your voice at the table: HCCWA’s recent ministerial meetings
Posted on July 23, 2025
Building strong partnerships with WA’s new Ministerial team Over the past few weeks, we have been busy meeting with the
High Specialist Fees: The Grattan Institute Report has identified some interesting solutions.
Posted on June 30, 2025
HCCWA welcomes the recent report “Special Treatment: Improving Australians’ access to specialist care” from the Grattan