What Matters 2 U? Join the CONVERSATION
Pictured: ASK… What Matters to you? Poster
Pictured: SHARE… What matters to me… Poster
What Matters 2 U? Join the Conversation – Twitter
Here are some examples of tweets you could send out with the above images:
1. Join the CONVERSATION & ASK… #WhatMatters2U? As a #healthconsumer #carer #communitymember WhatMatters2U most about the #patientexperience?
2. Join the CONVERSATION & SHARE… #WhatMatters2U? As a #healthprofessional #Whatmatters2Me most about the #patientexperience is… #hccpxw
What Matters 2 U? Join the Conversation – Facebook
Here are some examples of posts you could send out with the above images:
1. Calling Health Professionals to Join the CONVERSATION & ASK… What matters to you? As a health consumer/carer/ community member what matters to you most about the patient experience?
#WhatMatters2U #healthconsumer #carer #communitymember #healthprofessional #patientexperience #patient #hospital #hccpxw #Australia #Perth #WesternAustralia #CompassionateCare
#partneringwithconsumers @hconcwa
2. Calling Health Professionals to Join the CONVERSATION & SHARE… What matters to you? As a health professional what matters to me most about the patient experience is…
#WhatMatters2U #healthconsumer #carer #communitymember #healthprofessional #patientexperience #patient #hospital #hccpxw #Australia #Perth #WesternAustralia #CompassionateCare
#partneringwithconsumers @hconcwa
What Matters 2 U? Stories Project – Written
As a forerunner to PXW, HCC are posting positive stories on the @hconcwa Facebook and Twitter Social Media Channels. Some stories will also feature on the website on www.hconc.org.au/hccpxwprojects. Posts describe a situation where an individual’s actions have made a positive difference and been personally rewarding (This is why I get up in the morning, etc.).
Story brief:
- A paragraph (approx. 100 words) on an experience in healthcare as a staff member, volunteer, intern, health consumer, where you believe you have made a difference, however small, to an individual or group in Western Australia.
Include:
- What matters to you? – <insert your organisation> Staff Story
- Hash tags – #WhatMatters2U #hccpxw
- Link – www.hconc.org.au/hccpxw
- Tag HCC – @hconcwa
- Photo – a photo of the relevant person
The stories will be reposted on the Health Consumers’ Council (WA) Facebook page. If you need any assistance to write your story, please contact Lucy Palermo via email lucy.palermo@hconc.org.au or call 6311 9710.
Here is an example:
What matters to you? – HCC Staff Story ‘2 years ago, I answered a call from a consumer living in NSW. She asked if there was an equivalent individual advocacy service in her state. I wanted to help, but the individual advocacy service is unique to WA. I gave her the details for Health Consumers NSW, who offer systemic health advocacy. She shared her story with me. At the end of the call she said, ‘I know you can’t help, but thank you. You’re the first person who took the time to listen.’ It made me realise even being heard by one person can make a difference.’ Lucy Palermo, HCC Marketing & Communications Coordinator
#BeingHeard #makingadifference #WhatMatters2U #hccpxw #empathy #values #patientexperience#advocacy #WesternAustralia #compassionatecare #healthywa
You can find more examples on the HCC Facebook page and Patient Experience Week Projects
What Matters 2 U? Stories Project – Video
If you prefer you can share your story in a short film. Describe a situation where your actions have made a positive difference and been personally rewarding (This is why I get up in the morning, etc.).
Story brief:
- 1-2 minutes on an experience in healthcare as a staff member, volunteer, intern, health consumer, where you believe you have made a difference, however small, to an individual or group in Western Australia.
Include:
- What matters to you? – <insert your organisation> Staff Story
- Hash tags – #WhatMatters2U #hccpxw
- Link – www.hconc.org.au/hccpxw
- Tag HCC – @hconcwa
PXW Community Conversation
Pictured: PXW Community Conversation Flyer
PXW Community Conversation – Twitter
Here are some examples of tweets you could send out with the above image/s:
1. Register now FREE #PatientExperience #Community #Conversation! Join the Conversation Create a Shared Vision! #hccpxw https://www.eventbrite.com.au/e/patient-experience-week-pxw-community-conversationtickets-31346065927
2. Register 4 #Free #PatientExperience #CommunityConversation! Join the Conversation, SHARE #WhatMatters2U #hccpxw https://www.eventbrite.com.au/e/patient-experience-week-pxw-community-conversation-tickets-31346065927
PXW Community Conversation – Facebook
Here is an example of a post you could send out with the above image/s:
Join the CONVERSATION, Create a SHARED VISION
Register now! Places are limited so don’t miss out on FREE PXW Community Conversation Apr 27 | 9:00-16:00 | WEMBLEY
Expertise is found at both ends of the discussion between patient and healthcare provider. It is in administration, in hospitals and community settings. It is found in homes, with our carers and the community at large.
So join the conversation to create a shared vision, SHARE… What matters to me about the patient experience is… and ASK… What matters to you about the patient experience?
Priorities created will be presented at the Leadership Breakfast, Apr 28
#FreeForum #CommunityConversation #hccpxw #WhatMatters2U#WhatMatters2Me #PatientExperience #Patient #
Health #Healthcare#positivechange #healthcarerights #healthrights #healthconsumer#partneringwithconsumers #h
ospital #healthservice #healthreform#patientsafety #consumerengagement #consumerrepresentation
Include:
- Tag HCC – @hconcwa
Health Consumer Excellence Awards Call for Nominations
Pictured: Health Consumer Excellence Awards Poster
HCE Awards Call for Nominations General – Twitter
Here is an example of a tweet you could send out with the above image:
Nominate now & honour the everyday #heroes in #health! #WesternAustralia #WhatMatters2U #hccpxw #healthcare #WesternAustralia #CompassionateCare
Include:
- Hash tags – #WhatMatters2U #hccpxw #healthcare #WesternAustralia #CompassionateCare
- Link – www.hconc.org.au/hceawards
- Tag – @hconcwa @WAHealth
- Image – Poster of the awards or the person you would like to nominate
HCE Awards Call for Nominations Compassionate Care – Twitter
Here is an example of a tweet you could send out with the above image:
New #compassionatecare award in collaboration with @WAHealth nominate now 4 HCE Awards! www.hconc.org.au/hceawards #hccpxw #whatmatters2u
Include:
- Hash tags – #WhatMatters2U #hccpxw #healthcare #WesternAustralia #CompassionateCare
- Link – www.hconc.org.au/hceawards
- Tag – @hconcwa @WAHealth
- Image – Poster of the awards or the person you would like to nominate
HCE Awards Call for Nominations General – Facebook
Here is an example of a post you could send out with the above image:
Nominate now!!! Do you know a health professional or organisation that has demonstrated excellence in
healthcare? Who will you nominate?
Honour the everyday heroes in health for excellence in healthcare and nominate now for the Health Consumer Excellence Awards 2017! Nominations close March 31, 2017. If you need assistance contact HCC on (08) 9221 3422 and ask for Lucy Palermo.
Include:
- Hash tags – #WhatMatters2U #hccpxw #healthcare #WesternAustralia #CompassionateCare
- Link – www.hconc.org.au/hceawards
- Tag – @hconcwa
- Image – Poster of the awards or the person you would like to nominate
HCE Awards Call for Nominations Compassionate Care – Facebook
Here is an example of a post you could send out with the above image:
Who will you nominate for the Compassionate Care Award?
This award is to acknowledge people providing direct patient care who demonstrate compassion. We are looking for compassionate individuals working in any capacity in the health service or organisation. We are also looking for compassionate teams of health care providers who demonstrate effective multi-disciplinary care. This Award is Sponsored by Western Australian Department of Health.
Health Consumer Excellence Awards 2017 nominations close March 31, 2017. If you need assistance contact HCC on
(08) 9221 3422 and ask for Lucy Palermo.
Include:
- Hash tags – #hccpxw #HCEAwards #patientexperience #healthconsumer #healthcare#Awards #nomination #WesternAustralia #doctor #nurse #GP#compassionatecare #personcentredcare #patientcentredcare#whatmatters2U #WAhealth #health #wellbeing @HealthyWA
- Link – www.hconc.org.au/hceawards
- Tag – @hconcwa @HealthyWA
- Image – Poster of the awards or the person you would like to nominate
For other examples please see the HCC Facebook Page www.facebook.com/hconcwa
PXW Social Media Banners
Please use on your social media channels.
