Category: Community Consultation

Out of Pocket Medical Costs Finder tool

The Federal Department of Health are excited to invite you to attend the upcoming webinar about their initiative to reduce consumers’ out-of-pocket medical costs through the upcoming enhancements to the Medical Costs Finder. This is an existing website where users can discover better cost information for common non-GP medical specialist services across Australia. It is being improved and enhanced through this project.

Date: Tuesday, 17 August 2021
Time: 12:30 PM – 1:30 PM AEST (online) 10.30-11.30 AM AWST
Cost: Free

To RSVP email by Friday, 13 August 2021, they will then share the webinar link with you.


The Medical Costs Finder website provides general guidance on the costs of common specialist services by location. It is an initiative to address costs transparency and mitigate ‘bill shock’ from unexpected out-of-pocket medical expenses, by helping consumers better understand the fees associated with services commonly provided by medical specialists earlier in their health journeys.

Currently, the website shows general information on typical costs for common services both in and out of hospital, with 1,100 specialist treatments currently listed. The Federal Department of Health are working to enhance the website so specialists will be able to add their individual fees for common medical procedures and their arrangements with different private health insurers.

The enhancements to the Medical Costs Finder will provide consumers and referring doctors with greater information and choice when deciding on a medical specialist.

The upcoming one-hour webinar will take you through the proposed enhancements to the Medical Costs Finder and allow the opportunity for you to have any questions answered. If you have any questions, please do not hesitate to contact them via email at:

Outcomes for healthy weight services and programs – consultation

Health Consumers’ Council (HCC) is working with the WA Department of Health, the WA Primary Health Alliance and Curtin University on a project that is looking at how to measure the quality and outcomes of health services relating to weight management programs.

We believe it’s very important to ensure there is a good understanding of what is important to people who might use these services – consumers and people with first-hand experience.

HCC is hosting two workshops in May. The workshops will cover the same content and are for people with experience of overweight or obesity. One of the workshops has a more focused target audience. Places at both workshops are limited to enable time for plenty of discussion. To register your interest for one of the workshops please email to confirm which session you’d like to register for.

Workshop details

Workshop 1 – Wednesday 12 May, 9.30am – 11.30am online

This is a targeted invitation for people with experience of being impacted by severe obesity, or living in a much larger body and with experience of weight-related programs and services

In the consumer engagement work we’ve done so far, we’ve heard that it can sometimes be difficult for people living in much larger bodies to have their voices heard in the health system, and that their experience can be quite different to other people when accessing health services. So this session is a targeted invitation to people with first-hand experience of living in a much larger body, either now, or in the past. This might mean that you have been diagnosed with severe obesity, but equally you may not have received a formal diagnosis. From other feedback we’ve received as part of this process, we recognise that some people may feel more comfortable sharing questions and concerns with those in similar circumstances and so we’re holding this session to create a safe place for open discussion.

The core content we’ll be discussing is the same as the other workshop we are running on this topic so if this is your experience and you’d prefer to attend the other workshop that is no problem.


  • Wednesday 12 May
  • 9:30 – 11:30am WA time
  • Zoom meeting to join online or by ‘phone – details will be sent out after you’ve confirmed your participation
  • Register by emailing

Workshop 2 – Thursday 13 May, 1pm – 4pm, East Perth

This is a general invitation for people with experience of overweight or obesity and experience with weight-related programs and services.


Participant information

Because these workshops are part of a research project at Curtin University, there is some additional information for you to read to confirm you are happy for your feedback to be used in this way. The information is largely the same for each session – the only difference is whether people are attending face to face or online. Once your registration is confirmed we will send you an information sheet which you will need to sign to confirm you’re happy for your feedback to be used in this way.

Workshop 1 – Online Consumer Participant Information Statement

Workshop 2 – Face to face Consumer Participant Information Statement

If you have any questions about these sessions, please contact Clare Mullen at

This is part of the work that HCC is doing to promote and support consumer voices in relation to the WA Healthy  Weight Action Plan.