The Health Consumers’ Council is a passionate advocate for the Patient Opinion platform. This moderated platform allows people to share their stories, good and bad about their experience in health services. It generates a conversation between health services and the public, about the safety and quality of our health services. WA is the first state to have every single public hospital as a subscriber to this nation-wide website. This means that your story will be promptly read and responded to – the usual response time is within 72 hours. We can say as independent advocates that it is changing they way our health services listen and respond to patient feedback.
Your story will be handled confidentially by the non-profit service Patient Opinion Australia. Your story will be moderated for inclusion and will appear (without your name) on their website. Patient Opinion Australia asks the health service to respond to the feedback you share, but does not reveal your identity. The data remains yours – should you later wish to remove your story, you can. It is published under what is known as a creative commons licence.
This service is not related to the Health Consumers’ Council. If you click one of the Patient Online links below, you will be leaving the Health Consumers’ Council website.
For more information about Patient Opinion visit www.patientopinion.org.au.