Sexual Health and Blood Borne Viruses

Consumers’ Experience of Sexual Health and Blood-Borne Virus (SHaBBV) Services

We have formed a new consumer committee to develop a consumer-led evaluation process of our state’s SHaBBV services.  It will carry out work in between the WA SHaBBVAC quarterly meetings and the group will approve the updates to be provided at the WA SHaBBVAC meetings. In October 2020 we received a briefing from SiREN researchers about the rapid review of evidence they had undertaken in relation to:
1. Consumer evaluation of current SHABBV services in Western Australia (either NGO or government/hospital)
2. Consumer insights as to why they do not access SHABBV services.

A summary paper is included here.

While there has been a hiatus since the October meeting we are keen to build momentum in 2021 to progress a project on consumer evaluation and our next meeting is planned for April 2021.


The WA Sexual Health and Blood-borne Viruses Advisory Committee (WA SHaBBVAC) assists the WA Department of Health’s Chief Health Officer under Part 2, s.33 of the Public Health Act 2016. The WA SHaBBVAC includes members from non-government organisations, health service providers, researchers, policy-makers and three consumer representatives. You can read more about this Committee here. There is a consumer portal you can check out here.

HCC is working collaboratively with the three consumer members to develop a strategy to ensure a wider consumer voice is brought into the SHaBBVAC meetings.

  • We met in December 2019 and again in February 2020 and agreed that the most effective next step is to ensure that outcomes for consumers are captured as part of the process of reporting on the Department of Health’s suite of Sexual Health and Blood Borne Virus strategies.
  • We convened a meeting on 31st March 2020 to create a Consumer Alliance of non profit organisations and grass roots consumers. You can have a look at the PowerPoint here and the report from that session here.
  • An identified next step from this session was to convene a grassroots SHABBV consumer session to gather together people in the community, reaching out beyond the services to those who may not access current SHABBV services. The session explored how to engage with a wider group of people, and what kind of services they might like to see. This 1.5 hour session was facilitated by HCC and a summary of the session will be posted here soon.
  • A second meeting was held with the Sexual Health and Blood Borne Viruses Consumer Alliance on 5th May which noted as a key action that the membership of the group needs to be consumer only, to meet monthly and progress the consumer evaluation of services. Quarterly meetings will be held with consumers and NGOs together. This is all being established currently (July 2020)

Staying in touch with the project