Your legal rights as a health consumer are based on two basic rights
- the right to give or withhold your informed consent to treatment.
- the right to receive competent care from health service providers.
You have the right to…
- be treated with care, consideration and decency
- clear explanations and information
- ask questions about the service, any proposed procedures, and its risks, benefits and alternative treatments
- be given time to understand the information provided
- be informed about the costs of treatment(s)
- be informed if the procedure is experimental or part of research
- ask for a second opinion
- choose a health care establishment
- give informed consent about treatment and withdraw consent at any time
- appoint someone to make decisions on your behalf if you cannot make those decisions yourself
- leave the hospital at any time – except in the case of some infectious diseases or psychiatric conditions
- confidentiality of personal records
- complain if you are not happy
- redress in the event of injury
- have access to your medical records
- have the right to an interpreter.
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