• Individual health advocacy
    • Know your rights
      • Open Disclosure
      • How to access your medical records
    • How to make a complaint directly to a hospital
      • How to make a complaint to a GP or clinic
      • Feedback for our Advocacy Service
      • Care Opinion
    • Self-advocacy tools
    • Legal and external support
    • FAQs and help
  • Systemic health advocacy
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    • You can influence change
    • Digital Health
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  • Training and events
  • Resources hub
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    • Recordings
    • Information about the WA Health System
    • Patient First
    • Care Opinion FAQs
    • My Health Record
    • Procedure Specific Information Sheets
    • Self-managing Your Chronic Condition
    • People Living with Disabilities
    • Engagement in the Alcohol and Other Drugs Sector
    • My Baby WA Pregnancy App
    • Health Matters Magazine (discontinued 2021)
  • What we do
    • Engagement Program
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      • Workshops
      • EOI – Community Representative Positions
      • Community Consultation
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      • Aboriginal Patient Advocacy Training
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      • For Community
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      • Case study: Culturally informed cancer resources in six languages
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  • Let’s make healthcare fair
    • Healthcare in WA
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    • Culturally and Linguistically Diverse
    • Health Engagement Network
    • Become a Member
    • Volunteer with us
  • Speak out!
    • More health advocates in WA
    • Upfront Dental Fees in WA
    • Hospital parking costs in WA
PO Box 923, Mount Lawley WA 6929 Country Callers 1800 620 780 Phone 9221 3422
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  • Home
  • About Us
  • Contact Us
  • Individual health advocacy
    • Know your rights
      • Open Disclosure
      • How to access your medical records
    • How to make a complaint directly to a hospital
      • How to make a complaint to a GP or clinic
      • Feedback for our Advocacy Service
      • Care Opinion
    • Self-advocacy tools
    • Legal and external support
    • FAQs and help
  • Systemic health advocacy
    • Systemic Health News
    • You can influence change
    • Digital Health
    • Policy Submissions/Consultations & Partnerships
    • Sustainable Health Review
    • WA Safety and Quality Strategy
  • Training and events
  • Resources hub
    • HCCWA Blog
    • HCC WA eNews
    • Brochures
    • Recordings
    • Information about the WA Health System
    • Patient First
    • Care Opinion FAQs
    • My Health Record
    • Procedure Specific Information Sheets
    • Self-managing Your Chronic Condition
    • People Living with Disabilities
    • Engagement in the Alcohol and Other Drugs Sector
    • My Baby WA Pregnancy App
    • Health Matters Magazine (discontinued 2021)
  • What we do
    • Engagement Program
      • Consumer, carer, family and community representative network
      • Workshops
      • EOI – Community Representative Positions
      • Community Consultation
    • Aboriginal Engagement
      • Aboriginal Patient Advocacy Training
    • Cultural Diversity
      • For Community
      • For Providers
    • Health Service Consulting
      • Case study: Culturally informed cancer resources in six languages
      • Our Training
      • Working with Consumers
    • Health Engagement Network
    • Patient Experience Movement
  • About HCCWA
    • Vision, Purpose and Values
    • Strategic Direction
    • Board (Management Committee)
    • Our Team
    • Employment
    • Volunteer with Us
    • Position Statements
    • Media Releases
    • Annual Reports
  • Let’s make healthcare fair
    • Healthcare in WA
    • Getting involved in health care
    • Policy/Consultation Submissions & Partnerships
    • Community Representative Positions
    • Culturally and Linguistically Diverse
    • Health Engagement Network
    • Become a Member
    • Volunteer with us
  • Speak out!
    • More health advocates in WA
    • Upfront Dental Fees in WA
    • Hospital parking costs in WA
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Let's make WA healthcare fair!

Services

  • How to make a complaint
  • Patient Experience Movement

How to make a complaint

For information on how to make a complaint, please visit https://www.hconc.org.au/individual-advocacy/useful-links-for-individual-advocacy/ 

 

Get In Touch

Got a quick question? Send us an email using the form below.
Alternatively, you can contact us weekdays between 9.00am and 4.30pm on (08) 9221 3422.

Please click here to send us a message

Office Location
Unit 4, 434 Lord Street
MOUNT LAWLEY Western Australia 6050

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Postal Address
PO. Box 923
MOUNT LAWLEY
WA 6929

Email
info@hconc.org.au

Phone (08) 9221 3422
Freephone 1800 620 780
Fax (08) 9221 5435

ABN 87 841 350 116

Opening Hours
Monday to Friday
9:00am to 4:30pm
Closed public holidays

Important Information
All donations of $2 and over are tax deductible in Australia.

Health Consumers’ Council (WA) Inc. is registered with the Australian Taxation Office as a Deductible Gift Recipient (DGR): Charitable Fundraising Authority LICENCE NO. CC22120

We acknowledge the Whadjuk people of the Nyoongar nation, the traditional owners of the lands where our offices are located and pay respects to their elders, past, present and emerging.

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