We’re excited to share HCCWA’s new Health Passport — a simple, practical tool designed to make healthcare appointments easier and less stressful for people from non-English speaking backgrounds.
The Health Passport helps people share important information with health services, especially when they are not yet confident reading or writing in English, or when they need communication support such as an Auslan interpreter.
With support from a family member, carer, community worker or service provider, a person can complete the Health Passport before attending a health appointment. Once completed, it gives healthcare staff key information at a glance, helping to reduce the need for people to repeatedly answer questions they may not fully understand or feel confident responding to.
We hope the Health Passport helps people feel more prepared, supported and confident when accessing care — and helps health services provide care that is respectful, inclusive and person-centred.
The Health Passport is now available to download and use. We encourage you to share it with your community, clients, networks and anyone who may find it helpful.
We warmly welcome feedback from both health consumers and healthcare providers as we continue working together to make healthcare more accessible for everyone.