The Australian Commission on Safety and Quality in Health Care has announced the upcoming decommissioning of the MedicineWise mobile application. The app, originally launched by NPS MedicineWise in 2017 and transferred to the Commission in January 2023, has helped many consumers and health professionals manage medicines and access reliable health information.
The Commission recently completed a detailed review of the app, looking at user uptake, usefulness, maintenance requirements, safety and privacy considerations, and the availability of similar tools on the market.
The review found that while the app has been valued by some, overall usage and retention were low.
It also showed that maintaining the high standards required for safety, quality and privacy would require significant ongoing resources, especially when weighed against the small number of active users.
As a result, the Commission has decided to decommission the MedicineWise app at midday AEDT on Tuesday 10 February 2026. After this date, the app will no longer function fully on users’ devices.
The Commission has already contacted registered users with details on how to find alternative options, as well as instructions on how to download or remove any stored data before the transition.
We are sharing this update to ensure our community is aware of the change and has time to plan ahead.
If you need more information, please visit MedicineWise or email: QUMCustomerService@safetyandquality.gov.au.