Month: September 2017

Have you ever considered being a volunteer member of a non-profit board?

For a non-profit organisation, it’s been said that effective board service starts with the right match — the right match between an individual with the talent and commitment to make a difference and an organisation that is in need of that individual’s unique blend of skills and attributes.

 

The Health Consumers’ Council is currently seeking full board members and subsidiary officers to join its Board.

 

If you’re interested, please complete the EOI found here: 2017 HCC Board of Management Expression of Interest and email to: info@hconc.org.au by 31/10/17.

  1. A Full Board Member is a person who has been appointed and/or elected to the Board of HCC, He or she is the equivalent of a Company Director in the for-profit sector and, with other members of the board, has a fiduciary and statutory duty to govern the Association within the law and in the best interests of all stakeholders. Full board members may in exceptional circumstances, be exposed to one or more personal liabilities arising from the conduct of the Association and its business. Board members are elected by the general membership at the Annual General Meeting of the Association.  The next AGM is 8 November 2017.

 

  1. A Subsidiary Officer is someone who is appointed by the full board to bring special skills and experience to the board meetings to assist the members to govern the Association appropriately. Subsidiary Officers have no statutory duties and are not exposed to the possibility of any personal liabilities other than any which may arise from failure to do his or her common law duty to serve the Association in a professional and reliable manner.

 

Health Matters asked HCC Board members what prompted them to join the Board:

“I feel strongly that people need to know they can question their doctors and health professionals about their recommended care and make personal and informed decisions.  I joined the Board to support the HCC’s work to educate people regarding their health care rights.”  Cheryl Holland

“I joined in the hope I could help with governance of the Board; be involved in supporting health consumers navigate the health system along with individual advocacy as need be; and for identified system change needs.” John Burton

“It was obvious even then that HCC has a huge contribution to make to changes in the health system as we move into digital health and all that that means and I felt I could help with my experience as a health consumer and small business owner.” Tony Addiscott

 

The Surprising Truth About Youth Mental Health that Everyone Should Know – Guest Blogger: Jacinta Balestra

In his recent presentation at Black Swan Health’s symposium, Executive Director of Orygen (the National Centre of Excellence in Youth Mental Health) and 2010 Australian of the Year, Professor Patrick McGorry highlighted the shocking impact that mental illness has on the economy and the need for youth early intervention services to reduce its economic and social burden.

According to Professor McGorry, mental illness accounts for 16% of Australia’s total economic health burden, ahead of cancer and cardiovascular disease. Despite its dominancy, just 5% of Australia’s federal health budget is allocated to mental health initiatives.

For Australians aged 12-30, mental health issues are more significant than all other health issues combined, so it is young people that suffer the most from the lack of funding – often at a pivotal developmental stage in their lives.

As Professor McGorry outlined in his Perth address, there is a higher economic impact caused by debilitating mental illnesses in young people, as it disrupts their level of education and long-term future employment prospects. Early intervention is consistently more effective for mental health recovery, and with early adulthood being the peak onset for mental illness, youth early intervention mental health services are essential to Australia’s social and economic wellbeing. This is why Black Swan Health and Professor Patrick McGorry are passionate advocates in this area.

Professor McGorry led the way in the development of headspace – a free, youth-friendly mental health service for 12-25-year-olds across Australia; as well as the headspace Youth Early Psychosis Program (hYEPP) – the only comprehensive, free and accessible service for treating early psychosis in young people in the Perth north metropolitan region.

Black Swan Health’s headspace centre in Joondalup is the primary hub for the hYEPP program. It is also delivered from headspaceOsborne Park and Midland. The early intervention model minimises the impact and prevalence of psychotic symptoms on the young person’s daily life, enabling them to maintain or return to their regular activities with as little disruption as possible.

Terina Grace, CEO, Black Swan Health, stated that “The best healthcare outcomes occur when young people experiencing psychosis are provided access to specialised, intensive services as early as possible. Black Swan Health is grateful to have the opportunity to deliver its highly effective early psychosis program to young people in need. The program is based on Australia’s leading research in this field by Professor McGorry and Orygen and has been replicated and recognised internationally.”

Black Swan Health’s Clinical Lead, Dr Gordon Shymko stated “the program’s design involves an assessment team which responsively reaches out to young people in the community; the clinical continuing care team that provides a comprehensive management and treatment program; and the functional recovery team that assists young people to remain employed, in school, at home, to retain relations and lead their normal lives day to day, whilst still receiving world class care and treatment they need.”

If you know a young person who’s having a tough time, let them know about headspace today. Young people can access the services directly through headspace. Alternatively, a referral from a general practitioner or other mental health service-provider is all you need to access hYEPP.

How do you know about your rights in health care when you have come from a country where human rights may not be recognised?

Picture source: http://www.nytimes.com/2009/08/29/world/asia/29myanmar.html

On Tuesday the 11th April twenty-three people who have come to Australia from Burma/Myanmar learnt about their rights and responsibilities in health care. The session was held at the Herb Graham Centre in Mirrabooka and was supported by two interpreters. Some of the people attending speak Karen and others speak Burmese; have you ever worked with interpreters? Here are a few tips for when you do:
 Speak clearly and avoid using colloquialisms or slang
 Speak in sentences, not paragraphs, the interpreters can only retain so much
 Allow more time, whatever you are doing will require additional time for the interpreting to take place
 Speak to your audience/client, not the interpreter, they are the conduit, not the focus
 If you are imparting information, ask your client/patient to feedback the information you have provided to check they have understood
The HCC provides information sessions to people who may not speak English as part of our mandate to “raise awareness of and advocate for health consumers’ rights in Western Australia”. Sadly, some who arrive here have come from countries where their human rights have been abused. Expecting people to understand they have rights in health care requires them to have both knowledge and confidence and to be proactive when engaging with health professionals. In many instances this is a ‘bridge too far’. Providing people with basic information however is a good starting point and this is what HCC is doing. HCC is also working on an online health rights quiz which will be launched in the future.
I was joined by Diana McTiernan from the Equal Opportunity Commission (EOC) who delivered information on that topic. The two areas complement and support each other and I hope to continue partnering with the EOC. The participants were very engaged in both sessions, some related experiences which concerned them in the areas of employment and healthcare. Evaluations from the session show that people gained knowledge and confidence and that they found the information useful and will share with friends and family. Rather than written evaluations I use ‘faces’ and a small amount of writing that is easy to interpret, people can tick the appropriate ‘face’ e.g.
“After this information session I am more confident about attending medical appointments”

 

I would like to thank Say Paw from the Metropolitan Migrant Resource Centre at Mirrabooka for inviting me to present and look forward to future sessions and opportunities to work together.

Louise Ford – Manager – Culture and Diversity Program