Our team works hard for the people of WA, we’re passionate about making a difference in the lives of West Aussies and working hard to make patients, carers, loved ones – all health consumers – are at the centre of our healthcare system to make healthcare fair.

We’d like you to meet Qistina, our Cultural Diversity Engagement Officer

What inspired you to work at HCCWA?

The amazing passion and drive everyone have as a team to ensure a better health consumer experience. Reaching out to the community during my internship and learning a lot more about issues in public health made me inspired to work. I also like the nature of the work we do which is to be a voice for our health consumers and also help them navigate the complicated healthcare system.

Describe what you do at HCCWA

I work in the engagement team as the cultural diversity engagement officer where I attend networking meetings and events with multicultural organisations who have the same goal as us. I also reach out and connect to the community by going to events like university o days to talk to youths as well as set up booths to talk to members of the community and see how HCC can help in any way in terms of navigating the healthcare system.

What do you think about HCCWA and the work we do?

I think that HCCWA is a noble organisation who goes above and beyond to ensure they always make positive impacts to our health consumers. We all have the same goal which is to help consumers navigate healthcare and ensure a better health consumer experience for everyone.

How do you see your work helping to improve outcomes and experiences for everyone in WA?

I think that through my community engagement work, I get to listen in to what consumers have to say and try to help them accordingly. I do help to raise awareness about HCC so anyone who really needs help especially from the CaLD community who are having problems accessing healthcare to reach out to us. They may not know of what services are available and can help them in WA. Through community engagement as well, we could progressively get members of the community more involved as consumers and have a voice in the healthcare system as well.

Ever met anyone famous?

Think I met an actor during a networking event, met famous academics and ceos during my networking. Also met someone who her story was shared on the news about her passion for football due to her late brother.